- Guests can cancel their booking up to 24 hours before the check-in time to receive a full refund.
- Example: If your check-in is on 20th at 1:00 PM, you must cancel by 19th at 1:00 PM.
- Cancellations made after the 24-hour window will not be eligible for a refund.
- No-shows will be treated as last-minute cancellations, and no refund will be issued.
- Eligible refunds will be processed within 7 working days to the original payment method.
- Any transaction or payment gateway charges are non-refundable.
- Refund timelines may vary depending on the payment provider or bank involved.